Re: Control charts step by step

[TQNELSON@aol.com]

In a message dated 6/3/99 9:56:56 PM Pacific Daylight Time, 
stechina@public.szonline.net writes:

<< Can anyone point me towards some really good step-by-step (with examples)
 instructions I might be able to work from?  This could be in one or more
 texts. >>

With great success, from private to public sector, from blue collar to senior 
management, from multiple native language groups (e.g., EFL [English as a 
Fifth Language]), from adults with an average 6th grade education to PhDs 
(these are the toughest) I have had great success with the Red Bead game. I 
"customize" it to a specific audience if the entire audience is from a single 
group, and, when possible, obtain samples of data of what the organization is 
measuring and making decisions about.

I then use the Red Bead control chart as the basis for expansion to the other 
charts/data types, etc.

Del Nelson
American River College

When "We, the People..." have been replaced
by dollars, profits, and greed,
It is time to start over
==================================================================