Re: Knowledge Loops

[SOPKrules@aol.com]

My original point would have been better stated had I made a distinction 
between the 3 kinds of process we see in our world:

1.  material processes
2.  information processes
3.  relationship/commitment processes

The methodologies that TQNelson speaks of (Demarco/Yourdan, Coad/Yourdan, 
Constantine/Yourdon) all originate in the information process realm.  In fact 
most of the work that has been done by people to improve process is around 
the material and information processes.  We have been blind to the world of 
processes that center around relationships and commitments - we simply don't 
have the distinctions to see it.  Thus, we have all sorts of trouble making 
the transition from material and information process documentation and the 
resulting computer system development to bringing them into new practices in 
our organization.

I propose that redesign and improvement of processes form viewpoint of 
relationships and commitments is more robust in terms of bringing new 
practices to an organization.  I do not mean that the realms of material and 
information processes are unimportant - on the contrary they are quite 
important and they can be enhanced and leveraged by looking at the world of 
relatioships and commitments in which we use them.

Bob
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