Re: den.list-d Digest V99 #152

[Reinaldo Ramirez <rrramirez@cantv.net>]

Well, I ever thought that the society is the end customer at the of the Dr. Deming´s philosophy. Or are we talkink about "commercial or business customers"?
Please advice me because may be I´m not interpreting in a right way Dr. Deming´s SPoK.
Regards,
Reinaldo Ramírez
Caracas, Venezuela

> You misinterpret me.  Of course Taguchi methods tell us a great deal about
> the quality of a PROCESS.  My remark was intended to emphasizre that
> quality is always defined in terms of customers.  Taguchi methods are what
> mathematicfians call "necessary but not sufficient".
>
> Myron Tribus
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