Leadership Text No. 15

[Deming2000@aol.com]

REPLY TO <A HREF="mailto:Deming2000@AOL.com?Subject=Leadership Text No. 
15">Deming2000@AOL.com</A> not to the DEN
 
The following is part of a leadership experiment for improvement of DEN
discussion.
 
The Aim: To develop a method by which the DEN collectively discovers by
review of Deming's text, the attributes or qualities that Deming ascribed to
good leaders or good leadership.
 
USING ONLY ONE to FOUR WORDS, please describe the ATTRIBUTE(s),
characteristic(s), or quality(ies) of a good leader or good leadership that
are evidenced by the Deming quotation below:

15.  p. 117, Out of the Crisis,

In the absence of numerical data, a leader must make subjective judgment.  A 
leader will spend hours with every one of his people.  They will know what 
kind of help they need.  There will sometimes be incontrovertible evidence of 
excellent performance, such as patents, publication of papers, invitations to 
give lectures.

People that are on the poor side of the system will require individual help.  
We have seen examples and shall see more.

Monetary reward for outstanding performance outside the system, without 
other, more satisfactory recognition, may be counterproductive.

REPLY TO <A HREF="mailto:Deming2000@AOL.com?Subject=Leadership Text No. 
15">Deming2000@AOL.com</A> not to the DEN.
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