Re: What is quality?

["Les Hereward" <towboy@lineone.net>]

Wayne Mack wrote:

> Peer review is merely another form of final inspection
> and is not an effective way of improving quality.
> 
> Wayne Mack
> wmack@pec.com

I am not sure if one should really discard peer review as  merely final
inspection, though it might sometimes be such.  It can be more than this.  
There is an informal system of peer review that
seems to happen quite naturally in service organizations.  In our school we
are currently looking at the ways in which appraisal can be turned into an
open and honest dialogue about quality and improvement; a dialogue that is
continuous and ongoing; a dialogue conducted with peers.  In this sense
could not
quality circles be a refined form of peer review?

Les Hereward
Roehampton Institute, London
Claremont Fan Court School, Esher.
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