Re: 14 points & Baldrige criteria

[MartinS999@aol.com]

>  I am a doctoral student doing research on Quality in Education.  I am 
> seeking info on the relationship between Deming's 14 points and the Malcolm 
> Baldrige National Quality Award criteria.  

Dr. Deming made a video tape of a discussion with Dr. Curt Reiman (former 
director of the Baldrige program) on just the subject that you are interested 
in. I hope that one of the other DENizens will be able to supply a reference 
because I am unable to. 

Hope this helps

Martin Stankard
Consultant and Trainer
martins999@aol.com
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