Re: The most important things --- measured.

[Myron Tribus <mtribus@gull.prod.itd.earthlink.net>]

>Could we possibly has some discussion on WED's oft quoted line, "The most
>important things cannot be
>measured".    I am reminded of the Lord Kelvin (William Thompson) remark
>(paraphrased from memory),
>"If one cannot measure a phenomenon, one does not understand it."

Thompson's original quotation had to do with defining a science.  If you
cannot measure what you are talking about, you are not discussing science.

There are many things which are not 'scientific' but which are important.
For example, how are you to measure the opportunities for improvement which
were foregone when you put fear into your organization?

Myron Tribus,  350 Britto Terrace,  Fremont, CA 94539
Phone:(510) 651 3641  Fax:(510) 656 9875   e-mail: mtribus@earthlink.net
On the difference between knowledge and know-how:  No one ever became a
great lover by reading a book.
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