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Re: Good information needed on variation



In a message dated 10/2/1999 9:11:21 AM Pacific Daylight Time, ilx@execpc.com 
writes:

<< Don Wheeler's "Understanding Variation The Key to Managing Chaos" is a 
great  quick start. >>

In addition I recommend you see if you can access a copy (I don't say "buy" 
due to a very high current price) of Dr. Kaoru Ishikawa's Introduction to 
Quality Control (IMHO Ishikawa's works are second only to WED's).

Del Nelson
American River College

When "We, the People..." are replaced
by dollars, profits, and greed,
It is time to start over
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