Re: REQUEST: Deming's quote on Profound Knowledge (help!!!)

[DANSWART@aol.com]

In a message dated 10/4/99 10:03:33 PM Pacific Daylight Time, 
rdgregorio@peco-energy.com writes:

<< I believe that I saw a quote by Dr Deming once that went something like 
"Profound Knowlede can not come from within".....
 
 Can someone help me... >>

I believe you are speaking of TNE p. 92, wherein Dr. Deming states that "A 
system cannot understand itself.  The transformation requires a view from 
outside.  The aim of this chapter is to proide an outside view--a lens--that 
I call a system of profound knowledge."

Dan
danswart@aol.com
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