Re: REQUEST: Deming's quote on Profound Knowledge (help!!!)

[FVoehl@aol.com]

In a message dated 10/5/99 12:06:46 AM, rdgregorio@peco-energy.com wrote:

<<I believe that I saw a quote by Dr Deming once that went something like 
"Profound Knowlede can not come from within".....>>

Chapter 4 of The New Economics by Dr. Deming deals with Profound Knowledge.  
At the onset he states:  *A system cannot understand itself.  The 
transformation requires a view from outside.  The aim of this chapter (on 
Profound Knowledge) is top provide an outside view--a lens-- that I call a 
System of Profound Knowledge.  It provides a map of theory by which to 
understand the organizations that we work in.* (pp. 92).

So you are correct in stating that profound knowledge, according to Deming, 
cannot come from within.  Chapter 4 explains it to the fullest and is must 
reading for anyone attempting to understand Deming's System of Profound 
Knowledge (SoPK).

Frank Voehl (FVoehl@aol.com)
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