Re: Deming's 14 points

[TQNELSON@aol.com]

In a message dated 10/6/1999 9:14:30 PM Pacific Daylight Time, FVoehl@aol.com 
writes:

<<  I must caution you to be careful to avoid 
 the phrase *profound knowledge* with a new and unfamiliar audience or group 
 as it is a turn-off every time. >>

100% agree. Thanks, Frank. Even in my classes I dedicate a minimum or 1-2 
hours to intro the concept and the operational definition of the meaning of 
PK.

 Del Nelson
American River College

When "We, the People..." are replaced
by dollars, profits, and greed,
It is time to start over
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