RE: System vs. Process

["John Zavacki" <jzavacki@greenapple.com>]

Bill says:

> I guess this stems also from the arguments we would have at Ford about
> Process/System.  Process was the purview of Quality and System was the
> purview of IT.  If one could say that the other was a subset
> of theirs, then
> one was better or in a superior or controlling position.  I
> didn't want to
> let it devolve into a pissing contest between two corporate
> offices.  So we
> agreed to process/system.
>

I've managed to clear up this distinction in three of my last four lives.
I've convinced the CEO or GM that Quality and IT were the same thing and I
could make them work together.  I works wonderfully at the plant level.
Moving on to multi-plant positions,corporate directrorates, however,
requires changing other Quality and IT people, perhaps even doing a
mind-meld!!  We shall see....

John Zavacki
jzavacki@greenapple.com <mailto:jzavacki@greenapple.com>
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