Continuous vs. Continual

["Debora Ruel" <debora.ruel@btinternet.com>]

In addition to Brian Leeming's submission, I saw something different.

        "Continual ... never comes to an end,"  as in evolution (well, as we
know so far).

        "Continuous ... between beginning and the end."

I see PDSA as a continual experience, in the sense that we make it happen,
and the numerous processes within that system continuous experiences.

Wouldn't quality be a part of each type of experience, but show itself more
so in the continuous experiences?  At least, wouldn't our customers,
clients, patients, students, etc., see, feel, want to be a part of the
quality and return for more when it's continuous?  Wouldn't they want to
pass on that quality through their own evolution, so to speak?

Debbi Ruel
debora.ruel@btinternet.com
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