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Contact Information: David Kerridge is the Director of Research in the British Deming community. Should you wish to contact David concerning any of these essays, he may be reached at dfkerridge@mac.com

• Managing Complexity -- 23K
• Dr. Deming's Cure for a Sick System -- 18K
• Aristotle's Mistake -or- The Curious Incident of the Dog in the Night Time -- 6K
• Scientific Method and Continual Improvement -- 33K
• Scientific Method in Management - How to Learn from Experience and Use it Effectively -- 25K
• What do Customers Want? -- 20K
• The Tradegy of Good Intentions -- 6K
• Worlds of Knowledge -- 8K

 

 

Acknowledgements:

The Indy Quality, Productivity, and Involvement Council for the use of their Deming/PDSA image.
• SPC Press for the use of their Deming background image.
• Clemson University for the use of their CQI server and support.
• Del Kimbler for his technical support for the DEN.

 This page was created by Jim Clauson on 05OCT97 and last updated 04APR2001.

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