THE YANKEE COMPANY
                           ROUTE 940 & CAMELOT DRIVE
                          POCONO PINES PA 18350-0613
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                                 717-646-2114
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                                  A CUSTOMER

         A customer is the most important person in any business.

         A customer is not dependent on us. We are dependent on him.

         A customer is not an interruption of our work. He is the
           purpose of it.

         A customer does us a fvor when he comes in. We aren't doing
           him a favor by waiting on him.

         A customer is part of our business - not an outsider.

         A customer is not just money in the cash register. He is a
           human being with feelings, like our own.

         A customer is a person who comes to us with his needs and his
           wants. It is our job to fill them.

         A customer deserves the most courteous attention we can give
           him. He is the lifeblood of this and every business. He
           pays your salary. Without hm we would have to close our
           doors. Don't ever forget it.

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                   The old original BOOKBINDER'S Restaurant
                   The oldest Seafood House in Philadelphia
                               125 Walnut Street
                              Philadelphia 6, PA.