SAMPLE VISION STATEMENTS

     Look to the name Walt Disney for the finest in family
entertainment. (Disney)


     Partners in Excellence.  (Air Force Logistics Command)


     Working together, we take pride in delivering the best
possible care to America's heroes.  We treat every patient with
professionalism and compassion.  We treat each other with digni-
ty, fairness, and respect.  (VA Medical Center, Birmingham)


     Create a revolution in the way the average person processes
information, thinks, and deals with his or her world.  (Steve
Jobs, founder of Apple Computers)


     Truly reliable mail service.  (Fred Smith, founder of
Federal Express)


     We are a high quality, cost conscious center that supports
its customers by being responsive and efficient, and takes care
of its people.  (Defense Industrial Supply Center)


     Continuous improvement in all business and support services
at a rate of change that attains and sustains global leadership
in their chosen markets.  (3M Corporation)


     Proud to be the recognized leaders in quality publishing
services.  (U.S. Army Publications and Printing Command)


     People centered on service.  (IRS Returns Processing)


     Forever advancing the quality revolution in government.  We
are people energizing people to lead our nation's government to
world class service.  (Federal Quality Institute)

     The world leader in cryptology, dedicated to increasing our
nation's security through:  Teamwork, Excellence, Innovation. 
(National Security Agency)


Prepared by Tom Glenn, TQM BBS, 301-585-1164